AMS Vans Frequently Asked Questions (FAQ)


How much does the AMS Wheelchair Accessible Conversion cost?
Why does AMS Vans, Inc. sell wheelchair vans over the Internet direct?
How do I purchase an accessible vehicle from your website?
Do you have “Web Exclusive Specials on Mobility Vans"?
What is not included in your advertised wheelchair van prices?
What is the deposit policy on your accessible vehicles?
How do I know what size mobility van is best for me?
Will you take my handicap car or vehicle on trade?
How long will it take to get my new accessible vehicle?
Do you provide an owners manual for your accessible vans?
Where do I take my accessible van for service?
What is the warranty policy for the Adaptive Mobility Systems (AMS) conversion?
Will other mobility dealers do warranty work on the AMS Conversion?
Does the AMS conversion void the factory warranty from Chrysler?
Does the Dodge Grand Caravan SE come with a power door?
Does the AMS conversion come with a standard removable front driver’s seat?
Does the AMS conversion provide a kneeling system?
Does the AMS conversion cut out the driver’s side Rocker panel?
What happens when we no longer need our wheelchair accessible van?
How does the AMS conversion resell value compare with other conversion vans?



How much do AMS Wheelchair Vans cost?

Mini van conversions range from $12,980 to $14,980 for the rear entry to $16,980 for the side entry wheelchair van conversion. As you can see, our wheelchair vans are considerably less than other mobility dealers. Click on the provided link to learn why so many people with disabled family members are choosing the AMS side entry and rear entry conversions.


Why does AMS Vans, Inc. sell wheelchair vans over the Internet direct?

The reason we provide our customers with the option to purchase their conversion vans on the Internet is to save the buyer, that's you, thousands of dollars. By selling mobility vans direct with the Adaptive Mobility Systems conversion, we can put $3,000 to $12,000 back into your pocket. Some of the local mobility dealers would like you to believe that we only sell wheelchair vans via the Internet; however, this is not true. We provide this as an option to customers who have a difficult time getting to our physical locations. We are the largest handicap van dealer Georgia including the Greater Metro Atlanta market area. Yes, we are the mobility industries leader in providing affordable accessible vans throughout the United States.


How do I purchase an accessible vehicle from your website?

In order to purchase an accessible van from our website, you can contact us via email or by calling 1-888-880-8267. We will gladly assist you in choosing a vehicle that will meet your needs and fit your budget. Our inventory of both new and used accessible vehicles quickly changes, so don't wait to contact us. We offer three unique delivery methods: Truck & Trailer, Drive & Fly and Customer Pick-up. (Our Drive & Fly program will save you the most money).


Do you have "Web Exclusive Sales or Specials"?

Yes. Our "Web Exclusive Offers" are hi-lighted in blue on our new and used accessible inventory listing. We also have a 'Wheelchair Accessible Vehicles Specials' page showing the promotional discount. Our programs constantly change, so make sure you check back often for the latest sales and service promotions. Contact a customer service representative at 1-888-880-8267.


What is not included in your advertised wheelchair van prices?

There is a $175.00 documentation fee added to every handicap van we sell. If you are purchasing outside the state of Georgia (85% of our customers do), there is a delivery charge. If you chose to fly into Atlanta to pick up your wheelchair accessible van, we will provide up to a $500 discount on your mobility van. Please be sure to read about our nationwide wheelchair van delivery pricing and pick-up specials.


What is the deposit policy on your accessible vehicles?

AMS Vans Inc. requires a 10% deposit to hold a wheelchair accessible vehicle. We accept Visa, MasterCard, personal or cashier checks and wire transfers. Your deposit will hold a van for up to three weeks. During this time, your deposit is fully refundable or transferable to another vehicle. If you require us to hold an accessible van for longer than three weeks your deposit would be non-refundable.

If we deliver an accessible vehicle to your front door, we do charge a shipping fee and the shipping charges are non-refundable. The remaining balance of your 10% deposit will be refunded to you immediately after your handicap van is returned to Atlanta and your deposit funds have cleared our bank.


How do I know what size mobility van is best for me?

We provide both full size vans and minivans to our customers.

The minivan: There are many advantages to an accessible minivan, such as no deploying lifts or difficulty finding a space to park. Also, side and rear entry minivans are easy to drive and are fuel-efficient. Passengers will also enjoy the proximity to the driver, the caregiver, and the rest of the vehicle occupants. Since rear entry wheelchair van modification incorporates a lowered floor, the wheelchair passenger is able to see outside and enjoy the ride, instead of being stuck inside the cargo area of a full size van.

Another advantage for the wheelchair or scooter passenger is the smooth transition of riding ride up or down a wheelchair ramp which is close to the ground instead of being hoisted up or down on a wheelchair lift.

Full size Van: There are also advantages to a full size van. Full size vans have more interior room, but they do not necessarily offer more seating room. If your height reaches 5’4" or taller, you may want to consider a larger vehicle. A raised roof and raised doors are also available on most vans to increase headroom.


Will you take my handicap car or vehicle on trade?

Yes, AMS Vans, Inc. accepts all types of accessible vehicles, cars, trucks, SUVs, and handicap vans as trade-ins. If you currently have a modified or converted vehicle and want to upgrade, now is a perfect time to do it. For tax purposes, the trade-in value will be taken off the price of the new vehicle giving you a tax credit equal to the trade in value. Trade-in Values Handicap Cars and Adapted Autos


How long will it take to get my new accessible vehicle?

If the accessible van you have chosen is pre-built, it usually takes 1 to 5 days for delivery. Special orders can take up to 5 weeks for a rear entry van and 4 weeks for a side entry conversion. These are worse case scenarios. Please add two additional days if you need additional mobility equipment installed such as hand controls, transfer seats, or power lock downs systems.


Do you provide an owners manual for your accessible vans?

Yes, AMS Vans, Inc. provides an owner's manual for the minivan and Adaptive Mobility Systems, Inc. supplies an owner's manual for the conversion system.


Where do I take my accessible van for service?

If you are within the Metro Atlanta or North Georgia area you can bring your accessible van directly to our 100,000 square foot facility. For our nationwide customers who need service on their wheelchair van, please call Adaptive Mobility Systems, Inc. (AMS) at 1.888.860.2473 and we will find the closest approved service center in your area and schedule the appointment for you.


What is the Adaptive Mobility Systems (AMS) warranty policy?

For the AMS Side Entry Conversion:

Adaptive Mobility Systems, Inc. warrants that the structural metal fabrication on the newly installed floor pan unit will not fail due to rust or corrosion for a period of 5 years or 50,000 miles (whichever comes first), from date of purchase. All other added or substantially modified parts from the conversion are warranted for 3 years or 36,000 miles (whichever comes first). For door and ramp motor claims, only parts that are used to make the repair are covered. AMS agrees to replace or repair any part that is found to be defective within the applicable warranty period or mileage. Any work done under warranty will only be paid for if AMS or a service center that they choose completes the repair. To find a local service center please contact AMS at 1-888-860-2473 first before taking your mobility van to be repaired.


Will other mobility dealers do warranty work on the AMS Conversion?

Yes and No. Adaptive Mobility Systems, Inc. will personally find a service center in your area to perform any needed repairs to your conversion. They will then pay the service center directly with a credit card so you won't be out your hard earned money. To keep repairs to a minimum, AMS applies the strong, simple and safe approach to their conversion. They have implemented the 80/20 concept; 80% of all conversion problems are caused by 20% of the added gadgets, which have purposely been eliminated from the AMS conversion.

There are several mobility van dealers that will use this as a fear tactic to try and persuade you not to buy your handicap conversion from AMS. The local mobility dealers in your area are very insecure about possibly losing their $5,000 to $12,000 profit margin they have been enjoying at your expense. In this tough economy you can make every dollar count!


Does the AMS conversion void the factory warranty from Chrysler?

No. However on rare occasions, there might be a Chrysler dealer that is unfamiliar with the lowered floor minivan conversion concept. If this occurs, they could defer the service work to another dealer. This can happen to any wheelchair van manufacturer.


Does the Dodge Grand Caravan SE come with a power door?

No. Currently, Chrysler does not offer a Dodge Grand Caravan Se with a factory power door. The AMS design philosophy is to keep the conversion Strong, Simple and Safe, so they have reduced the options for mechanical failures.

Our mobility competitors offering Handicapped Driver Services in Atlanta, Marietta and Conyers sell the lowest end used 2007 Dodge Grand Caravan Se with an after market power door and kneeling system with around 15,000 miles for approximately $35,900. We offer the 2008 and newer Dodge Grand Caravan SE with a new side entry conversion from $28,480 without a power door.

We offer 2008 and newer Dodge Grand Caravan SXTs with Factory Power Doors, 3.8 Liter Engine, Aluminum Alloy Wheels, Bigger Tires, and Better Suspension with all power from $31,980. You still won't have a kneeling system, but we guarantee you won't experience any of the extra headaches due to possible mechanical failures from a kneeling system. Buy Wheelchair Vans built Strong, Simple and Safe and put several thousand dollars cash back in your own pocket.

You can purchase a 2008 and newer Chrysler Town & Country Touring Edition with Factory Power Doors, Power Lift Gate, Shiny Wheels, Power Seats and much more, with a brand new conversion from $32,980. These are much higher end vehicles with new conversions, 5/50 Limited Conversion Warranties, BUILT STRONG, SIMPLE AND SAFE without a kneeling system.

All Dodge Grand Caravan SXT's and Chrysler Town & Country Touring Editions come with Remotes as well.


Does the AMS conversion come with a standard removable front driver’s seat?

No, the AMS lowered floor minivan is designed for passengers of handicap vans and their families. However, we do have the ability to add a removable front driver's seat or six way transfer seat upon request.


Does the Adaptive Mobility Systems (AMS) conversion provide a kneeling system?
No, Adaptive Mobility Systems--formerly known as Handicaps Mobility--has learned many lessons since our introduction into the Mobility Industry in 1979. In the past, we have repaired numerous kneeling systems from manufacturers of nearly every handicap van provider including Braun, IMS and VMI. Customers repeatedly explained that they turned this feature off because of the need for repair, which meant they were taking frequent trips to local mobility van dealers. Therefore, AMS decided to eliminate this feature from their conversion.

We understand that the kneeling system could be a necessity for some. For example, wheelchair occupants who drive from a manual wheelchair might need it. Some of our clients might not have the upper body strength necessary to push a manual wheelchair up the power ramp. If you are an independent wheelchair user or lack the necessary upper body strength, purchasing one of our wheelchair vans is probably not the best choice for your needs.


Does the AMS conversion cut out the driver's side Rocker panel?

No, AMS does not cut out the driver's side rocker panel. AMS believes it reduces the structural integrity of the accessible vehicle. Their goal is to leave each accessible van as close to the original factory specifications as possible. Their primary objective is to keep you safe!


What happens when we no longer need the wheelchair accessible van?

AMS Vans, Inc. offers a post purchase resellers program with three alternatives for our customers. Here’s a quick overview.

Learn more about our resale program or how to Trade in Your Wheelchair Van or Accessible Vehicle


How does the AMS resell value compare with other conversions?

One of the local dealers in Atlanta, Georgia manipulates customers into believing that our conversion doesn’t hold its value, but it’s simple math. If you pay $10,000 more for the lowest end Dodge Grand Caravan with no power rear vents, no power driver seat and a lower grade interior, it will probably lose more value than our upgraded SE version with alloy wheels, power vents, CD player, power drivers seat, and upgraded interior. It could bring you a savings of up to $10,000. Or, you can buy our Dodge Grand Caravan SXT or Chrysler Town and Country Touring Edition and put $5,000 to $6,000 dollars back in to your own pocket. We like this option and apparently so do our customers.

Here is one example of how a customer who purchased a new 2007 VMI Honda Odyssey for approximately $52,000 was treated by a mobility dealer in Southern California when they needed to sell their handicap accessible van. This individual took their ability van back to their local mobility center to see if they would be interested in buying their accessible vehicle back. The same local mobility dealer in CA that they had purchased their ability van from gave them a buy back figure of only $27,000. Oh, by the way this accessible van had slightly over 10,000 miles registered on the odometer. Based on the buyback figure offered by their local California handicap van dealer, their wheelchair accessible van had depreciated in value by almost 50%. Granted, this is an extreme case but folks this happens every day!

Remember AMS Vans, Inc is a Mobility Dealer that sells slightly used wheelchair vans with new conversions, less up front money usually means less depreciation when it comes time to sell or trade-in your accessible van.



Handicap Vans for Sale
Wheelchair Vans
Handicap Van Specials

14 Dodge Grand Caravan '14 Dodge Grand Caravan
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13 Dodge Grand Caravan '13 Dodge Grand Caravan
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13 Dodge Grand Caravan '13 Dodge Grand Caravan
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14 Dodge Grand Caravan '14 Dodge Grand Caravan
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14 Dodge Grand Caravan '14 Dodge Grand Caravan
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14 Dodge Grand Caravan '14 Dodge Grand Caravan
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13 Chrysler Town and Country '13 Chrysler Town and Country
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14 Chrysler Town and Country '14 Chrysler Town and Country
$39,995
14 Chrysler Town and Country '14 Chrysler Town and Country
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14 Chrysler Town and Country '14 Chrysler Town and Country
$40,995
14 Chrysler Town and Country '14 Chrysler Town and Country
$40,995
14 Chrysler Town and Country '14 Chrysler Town and Country
$40,995
14 Chrysler Town and Country '14 Chrysler Town and Country
$40,995
14 Chrysler Town and Country '14 Chrysler Town and Country
$40,995