AMS Testimonials | Lisa K

Lisa K | East Moline, Illinois


I recently purchased a 2013 Dodge Caravan from AMS Vans. I accidentally called Ams by mistake. My mother is paralyzed and I have an old 1990 Chevy Z220 handicap accessible van and I was having problems with the electrical ramp and doors. When I called Ams I thought I was calling to a local place in Davenport, Iowa. Well, Todd being the wonderful person he is informed me they were based out of Georgia, but that they deliver conversion vans all over. First , of all I wasn't looking for a new fan because I thought we could not afford it. I must share some things about myself. I am very inpatient, and I never stay on the phone for sale pitches. I believe I was a little rude to Todd at first, but he never showed any irritation or frustration with me. I am a very hard person to convince to buy something over the phone, especially not a new 2013 conversion van. Todd was very patient courteous, and listen to me rant a few times, but he never gave up. He exhibited a lot of compassion, and patience and he wasn't like the other pushy salesperson at the dealership. Todd was literally on the phone with us about 1 1/2 hours. Answering every question I through at him. The biggest problem I had was accepting a new van just off pictures on the website. He actually was certain that I would like the van and would not return it. Of, course my negative thinking was unsure how he could be so sure. We provided my mother's wheelchair measurements, and gave them to him. After all of this, then there was finanancing. OH NO!!!! I just knew we wouldn't qualify and he was certain we were, and low and behold we did qualify. I've walked away from a lot of salespeople d/t their attitude or mine. I don't know how Todd didn't just say forget it, and drop the sale, but he did not. We had problems with our fed ex service delivering contract to the wrong address, and Brian immediately sent them out the next day. They promised us the van by the weekend, and I thought because of the paper delay we wouldn't get it. They didn't have rm on a flat bed for the weekend, but asked us if we would mind if the extra miles were on van, but that they would drive it down to us. I was amazed at how concerned everyone was at AMS VANS, and they were all about our family needs. Never, did I feel like it was a pushed commission sale or about the money. The family at AMS really are caring, compassionate, personable people. When the driver pulled up in our driveway, I didn't think it was our van. It looked beautiful, and it didn't stand out as a handicapped van. My mother was so surprised. She got to ride in style to a concert, and I have been able to transport her everywhere. We go on shopping outings, and drive back forth 2 hours to Peoria, IL for her wound treatment. Receiving this van was a blessing from God. It has made a tremendous improvement in my mother's quality of life. She is now able to go anywhere she want's. The funny thing is now my mom says to my wife and I," Yall better keep my van clean. I'm not playing. I want my luxury Van to remain just that." LOL!!!! My family would like to think all of the family for making the greatest change in our family. Rest assure we will be back in a few years to trade this one in for a newer model. Your Life Time Customers. Sincerely, Keena and Lisa Kelley. East-Moline, IL

Wheelchair Van Specials


View some of the best priced wheelchair accessible vans for sale in the mobile industy:

$37,190 - $1,695 = $35,495
  • Stock #: 330821T
  • Mileage: 24,130 Miles
  • Ramp/Lift: Side Entry Bi-Fold Pwr
  • Features: 3YR/36K Conv Wrty, Parking Sensors, Driver Pwr. Seat Base

$41,495 - $1,500 = $39,995
  • Stock #: 716379
  • Mileage: 18,236 Miles
  • Ramp/Lift: Side Entry Bi-Fold Pwr
  • Features: Backup Camera, Bluetooth, Leather, 3YR/36K Conv Wrty, Navigation System, Heated Seats, Remote Start, Driver Pwr. Seat Base, Pass. Pwr. Seat Base

$41,495 - $1,500 = $39,995
  • Stock #: 699624
  • Mileage: 15,587 Miles
  • Ramp/Lift: Side Entry Bi-Fold Pwr
  • Features: Backup Camera, Bluetooth, Leather, 3YR/36K Conv Wrty, Navigation System, Heated Seats, Remote Start, Driver Pwr. Seat Base, Pass. Pwr. Seat Base

$41,495 - $1,500 = $39,995
  • Stock #: 716390
  • Mileage: 18,608 Miles
  • Ramp/Lift: Side Entry Bi-Fold Pwr
  • Features: Backup Camera, Bluetooth, Leather, 3YR/36K Conv Wrty, Navigation System, Heated Seats, Remote Start, Driver Pwr. Seat Base, Pass. Pwr. Seat Base

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